Frequently Asked FAQ: Membership Made Easy Questions
Yes! You can roll over one treatment per quarter—so if life gets busy, you won’t lose your glow. Unused treatments must be redeemed within 90 days.
We get it—life happens. You can pause or cancel your membership anytime with 30 days’ notice. Just contact our team and we’ll make it seamless.
Absolutely. You’re welcome to upgrade or downgrade your plan at any time. Just reach out before your next billing cycle and we’ll adjust it for you.
Yes, you can gift one treatment per quarter to a friend or family member—because self-care is always better when shared 💛
Yes! Members receive 10–20% off retail products, depending on your tier. Plus, we’ll match you with skincare that fits your treatment plan.
Most FSA/HSA providers require a detailed receipt and sometimes a Letter of Medical Necessity (LMN) from your doctor. Don’t worry—we’ve got you! After your visit, we can provide:
A fully itemized invoice with service codes
Practitioner name, credentials, and treatment details
Support to help you submit your paperwork smoothly
💡 Pro tip: Always check with your plan provider in advance to confirm eligibility and specific requirements for your care.
English